Returns Policy and Shop Terms:

Return or Exchange of Goods

We operate a "no-quibbles" guarantee, which means that if for any reason you are
unhappy with your purchase, simply return it to us in its original condition within
a period of 14 days after the day on which you receive them, for either an exchange
or refund.

"We are always happy to exchange for a different size or style"

Should you cancel your purchase we will then refund you the price you have paid for the
goods*.    

Goods must be returned in good condition within 14 days of the date delivered to you.
You will be responsible for the cost of returning the goods except where the return
is due to an error we have made, in which case we will also refund the cost of returning
the goods via Royal Mail 2nd class service.

You are required to take reasonable care of the goods and ensure that the goods remain
unused.

When returning goods you should for your own protection obtain both a receipt of posting
(these are free of charge) from your local post office, and if the goods are over the value
of £34, you should purchase extra insurance from the post office up to the original
purchase cost.

If the goods are lost or damaged in the post we cannot accept responsibility.

Please remember to include a note with your returned items stating the reason for your
return and what items you would like to exchange for.

Goods should be returned to:

UKWelder Ltd
High Street
Norton
Doncaster
DN6 9EH

Email: sales@ukwelder.com

Tel: 08448 709468 (Calls charged at 5p per minute)

Fax: 08448 702072 (Calls charged at 5p per minute)

 

* If you are a business customer we reserve the right to charge a re-stocking fee of up to 25%
of the purchase cost.

 

Shop Terms:

All orders are subject to availability and final acceptance by UKWelder Ltd.

We reserve the right to cancel any order placed with us, and/or to limit the quantities on
any order.

Notwithstanding any order confirmation or other communications sent by UKWelder Ltd,
your order shall not be deemed accepted until the order is dispatched.